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What do I do in the case of an emergency or a critical situation?

Normally you should call the Caretaker (between 6:00 a.m. and 6:00 p.m.) or security (between 6:00 p.m. and 6:00 a.m.). If the emergency is a medical emergency or a personal safety issue (violence, threats, trespassing, fire), then ring 000 and ask for police, ambulance or fire and rescue assistance.